Clear communication and next steps
If someone is in immediate danger, call 911 first. For an ordinary lockout, wait somewhere secure and have authorization information ready. For planned work, gather working keys, count the locks and note any damaged door. Explain the result you want, such as one key across selected doors or separate staff access.
Review the complete quote before work: visit, labor, parts, keys and any setup or door adjustment. If inspection identifies more work, we explain the revised scope before proceeding. At handover, try the keys, codes and door operation yourself, and keep the instructions and account details for new equipment.
512 Locksmith has served Austin for more than a decade. Our Texas locksmith license is B07298601. Our service area directory includes South Congress and Southwest Austin. Call to arrange a repair or discuss a planned access update.
Call (512) 777-0021 and tell us what you need the visit to accomplish.