Speak with dispatch
Call (512) 777-0021. Dispatch is available 24 hours a day. Give your location and describe the problem so the team can confirm service options, timing and pricing.
Have the useful details ready
For a car, provide the year, make and model and say whether you have a working key. For a home or business, describe the door or lock and explain who can authorize the work.
If you are comparing quotes, ask whether a visit, labor, parts and any after-hours charge are included. Confirm the scope before you agree to work.
Mailing address
3536 Bee Cave Rd #214, Austin, TX 78746 is the business mailing address. Call first if you are considering a visit; do not assume there is an open walk-in counter.
Use our service request guide for a short call checklist or read what to ask about pricing.