Our service process
Call with the exact address and a description of what happens during normal use. For planned lock work, count the cylinders and gather working keys. For a park vehicle visit, give the actual lot or campsite access details and coordinate any entry requirements. If a gate blocks the route to the work, mention it before the appointment.
We explain the quote for the visit, labor, parts and keys before proceeding. Entry, door repair and rekeying can be separate tasks even when performed together. If inspection changes the needed work, we discuss the revised scope first.
At handover, try the changed keys and any electronic entry methods included in the job. Check that doors close and lock comfortably, keep the instructions and record who receives keys or account access. The aim is a result you can use and maintain without guesswork.