The service process
When you call (512) 777-0021, say whether this is urgent entry or planned work. Dispatch takes calls 24 hours and will discuss the appointment for your address. For a home rekey, count the keyed cylinders, gather working keys and note any doors that stick. That makes the initial scope much clearer.
The quote depends on the locks, parts, condition and tasks included. Ask whether it covers the visit, entry, new keys and any door adjustment. If inspection shows a different problem, we explain the revised work before proceeding. You can then decide whether to complete only the immediate repair or include a planned upgrade.
At handover, test the changed keys or codes yourself and keep a record of who receives access. For electronic equipment, retain the setup and backup instructions. 512 Locksmith has served Austin for more than a decade. Our Texas locksmith license is B07298601. Our service area directory covers San Leanna and the surrounding communities.