Read about the service, then call with your address and the details.
Start with what happened.
512 Locksmith serves the City of Hays with mobile help for homes, vehicles, businesses and gates. If you have just received the keys to a house, we can help you decide which locks should change. If you cannot get inside, tell us that first so we can discuss the entry problem before the planned upgrades.
Hays is a distinct community in northern Hays County. Give the city name and full address, rather than only saying Hays County, when you call (512) 777-0021. Our dispatch accepts calls 24/7, and we confirm the visit timing and scope individually. We also serve nearby Buda and Mountain City.
Start a move-in key change with the doors you use
Replacing every handle is not always necessary when you move. If the locks are in good condition, rekeying can change the working keys while leaving the hardware in place. That gives you a new starting point for physical key access without selecting new finishes for every door.
Include the door between the garage and the house, a side entry and any other opening operated by the old key. A front door with a keyed knob and a separate deadbolt may contain two cylinders. Count those parts when discussing the work, then tell us how many new key copies you want. The quote should make clear which openings and copies are included.
You can also decide that some doors should stay on separate keys. For example, a person who needs access to a workshop may not need a house key. Explain who uses each space before choosing a single-key arrangement. Matching keyways and compatible cylinders matter; matching handle colors do not establish compatibility.
A shed or separate garage belongs on its own checklist
If your Hays property has another building, include its lock when planning the visit. A shed padlock, a garage service-door lock and the house deadbolt may have different servicing options. Some hardware can be rekeyed; other pieces may need replacement to achieve the access arrangement you want.
Tell us whether the aim is to retire an old key, repair a damaged lock or make entry easier for the people who use the building. Those are different jobs. A key change will not fix a door that drags against its frame or a latch that no longer catches.
Keep any working keys available and identify which opening each one operates. You do not need to take the locks apart or identify every part yourself. The existing keys, visible brand names and a description of the problem are useful starting points.
Choose a smart lock around everyday use
A keypad can let a trusted visitor enter without collecting a spare key. A connected lock can add remote management when the model and household equipment support it. We provide smart lock installation and can discuss what you want to do before you buy hardware.
Consider whether you want simple code entry, phone access or management while away. Schlage Encode Plus is one example with Wi-Fi features and Apple home key on compatible devices. Its features still need to be considered alongside the door fit and the equipment your household uses.
For a move-in change, review the lock's existing codes and administrator access as well as any physical backup key. Changing a PIN does not rekey a retained keyhole. Agree on who will manage the account, keep access records private and choose the model's recommended backup plan.
A spare car key can be a separate appointment
If only one working vehicle key remains, arranging a spare gives you another option if that key is misplaced. Have the year, make and model ready, and describe the key you already use. We confirm the supported cutting or programming work before arranging the mobile visit.
An all-keys-lost request is different. Tell us if the vehicle is locked and whether it is parked where a technician can reach it. A replacement key may involve different steps depending on the vehicle, so a neighbor's key price or experience is not a reliable quote for yours.
If a key is inside the car and still works, you may only need vehicle entry. Describing that distinction helps us arrange the job you actually need. Call 911 first if a person is in immediate danger.
Gate repair and access for a business
512 Locksmith also provides gate repair and installation, including automatic operators. If a gate is giving trouble, explain whether it fails to move, will not latch or rejects normal entry requests. A keypad problem and a damaged moving gate need different attention. Leave an unsafe gate unused and keep people clear.
For a business door, let us know whether you need a repair or a change in staff access. We can discuss lock hardware, planned key groups and electronic access. The person responsible for the premises should help decide which doors each user needs to open.
Arrange service in Hays
Call (512) 777-0021 with the address and a short description of the job. Ask what the proposed visit covers, which parts may be needed and how additional work would be approved. Our team has served Austin for more than a decade and holds Texas locksmith license B07298601.
Find the service that fits.
Choose the service that fits your situation. Dispatch will confirm the scope for your address.
Bring the lock details you have.
A clear photo of the lock, keyway or model label can help frame the conversation before a visit.
Yes. Mention both when arranging the appointment and describe the different locks. Decide whether you want separate keys or a compatible shared key arrangement. A padlock and a door cylinder may have different replacement or rekeying options.
What if one of the old house keys is missing?
Tell us which doors it opened and whether another working key remains. Missing keys do not automatically rule out rekeying, but the hardware and whether the door is accessible affect the work. Include all affected openings in the proposed scope.
Does a new smart lock include a new account setup?
Discuss the setup you need when booking installation. The owner should control the administrator account and understand how to add or remove users. Any retained physical key access also needs its own plan, separate from phone or keypad permissions.
Do you serve the City of Hays rather than just the county?
Yes. We provide mobile service in the City of Hays and throughout Central Texas. Give the complete property address so the appointment is arranged for the correct destination. Technician timing, specific parts and the job charges are confirmed individually.
Need help in Hays?
Tell us where you are and what needs attention. Dispatch can discuss current availability and the next step.
